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Practical information

Welcome to Swanvika! We hope you have a wonderful holiday on Bornholm. On this page you will find useful information about your stay, exciting stories about the area and inspiration for experiences around the island.

We recommend that you review all the information on the site. If you are looking for something in particular, you can simply click on one of the items in the list below to jump directly to the desired topic.

Arrival

Address: Møllebakken 8 3740 Svaneke

You can enter the apartment from 16:00 on the day of arrival

You can access your holiday home via a key in a key box at the accommodation. We will send you an email with information about the location and password of the key box no later than one day before your arrival. 

Should you unexpectedly find that there are defects on furniture or other faults in your holiday apartment, we ask you to contact the management team via 23 70 77 26 immediately after your arrival, so that we can solve the problem as soon as possible.

If you contact us later than 24 hours after you have discovered the error, you lose the right to any claim for compensation. However, regardless of when you contact us we will of course always try to help you in the best possible way.

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Departure and key drop-off

On your last day you must leave the accommodation no later than 10:00.

If you leave before 10:00, you are very welcome to notify the management team via phone 23 70 77 26 the day before, as it will help us in planning the cleaning. 

Before you leave the apartment, we kindly ask you to:
• Empty the fridge
• Run and/or empty the dishwasher
• Empty the waste bin and throw the waste in the large containers
• Close the windows
• Turn off the lights and heating (do not turn off the refrigerator)

When you leave, we ask you to lock the holiday home and put the key back in the key box.

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Waste

You can put garbage/waste in the recycling station, which is located at the entrance to Swanvika

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Bike rental

You have the opportunity to rent bicycles at Svaneke Vandrerhjem, Reberbanevej 9, Svaneke, phone +45 56 49 62 42.

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Grill

Unfortunately, it is not legal to grill at Swanvika's holiday homes due to fire hazard

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Groceries and shops

Baltic Sea Holiday Apartments are located in the middle of Svaneke, which is full of beautiful shops with specialties and local crafts. When you need to shop for groceries, you can do this in Dagli'Brugsen, just 240 meters from Baltic Sea Apartments.

Address: Nansensgade 11, open every day 08.00-19.00.

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Internet

The holiday home has wireless internet, which you are welcome to use. You can find the code for the internet on a note in your holiday home. Signal strength may vary from apartment to apartment. If the internet does not function optimally, it does not entitle you to financial compensation.

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Sights and nature experiences

Experiences for children